Adobe Certification

　
　
Exam : HP HP0-M22
Title : Implementing HP Service Manager Software


1. Which application in Service Manager stores ITIL's configuration items?
A. Incident Management
B. Change Management
C. Release Management
D. Configuration Management
Answer: D

2. For what is Service Manager considered an authoritative source?
A. contact data
B. location data
C. incident data
D. email addresses
Answer: C

3. Which application in Service Manager is associated with ITIL v2 Definitive Software Library (DSL)?
A. Project Management
B. Release Management
C. Problem Management
D. Service Lifecycle Management
Answer: B

4. Where are Service Manager localized notifications set up?
A. rules wizard
B. macro engine
C. message class
D. notification engine
Answer: D

5. Where are RDBMS permissions controlled?
A. in LDAP
B. in the RDBMS
C. in the Service Manager client
D. in the Service Manager server
Answer: B

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